Last updated October 2026.
Returns
We want you to have the right part. Unused items in their original, resellable packaging, with any tags still attached, can be returned within 30 days of purchase or pickup with proof of purchase. Proof of purchase is your receipt, your order number or the card you paid with.
To be accepted, an item must be:
- Unused and not installed.
- In its original packaging, in resellable condition, with tags attached.
- Not on the final sale list below.
We inspect every return. If an item can't go back on the shelf as new, we can't accept it for a refund.
Final sale
For safety and warranty reasons, these can't be returned:
- Electrical parts and electronic components.
- Special orders, unless a manager approves the return. Approved special order returns carry a 20% restocking fee.
- Installed or used parts.
- Fluids and chemicals once opened.
- Clearance items.
- Helmets and safety gear once worn or with seals broken.
Returns without a receipt
At a manager's discretion, we may accept a return without proof of purchase as a store gift card only. The item must be unused, in its original packaging with tags intact and not on the final sale list.
Refunds
Approved refunds go back to the original payment method, or as store credit if you prefer. Store credit needs an email address on your account so we can remind you of your balance each month. Card refunds can take several business days to appear, depending on your bank. Original shipping charges are non-refundable.
Exchanges
Wrong fitment or wrong size? Bring the item back within the return window in returnable condition and we'll swap it for the right part, collecting or refunding any difference in price.
Damaged, defective or incorrect items
If an item arrives damaged, is defective or isn't what you ordered, contact us within 7 days and we'll make it right. Parts that fail after installation are handled under the manufacturer's warranty, and we'll help you with the claim.
Core charges
Some parts, such as batteries and alternators, carry a refundable core charge. Bring the old part back with your receipt and we'll refund the core charge.
Online orders
Items bought on our website can be returned at the store in Blairmore under the same terms.
How to start a return
Bring the item and your proof of purchase to the counter at 11901 20 Ave, Blairmore, AB T0K 0E0. Questions first? Email info@rpmblairmore.com or call (403) 562-2799.